Q. Are you Ofsted registered?
A. Yes, we are Ofsted registered. Our Ofsted number is EY489106
Q. Do you accept childcare vouchers?
A. Yes, we accept vouchers form various companies. If, when booking your voucher company is listed, let us know and we can setup a scheme with them.
Q. What are your ratios?
A. We run ratios of 1:10. For activities with children under 8 years of age we run at 1:8.
Q. How old do you have to be to attend?
A. We accept children as long as they are in full time education, this is around 4 ½ years old up to 14 years old.
Q. What types of activities do the children do?
A. We run various activities, a full and comprehensive list can be found on the Holiday Club page with a run down of a typical day your child will have at the club.
Q. What training and qualifications do your staff have?
A. All staff will have completed and been DBS checked as suitable to work with children and vulnerable people. This is updated as regulated by Ofsted and checked prior to holidays commencing. All staff will also have undertaken specific training in Safeguarding and Prevent. We also provide specific in house training dealing with Health and Safety, Behaviour Management, Safeguarding. The manager and deputy will have or are undertaking a Level 3 course in Playwork. Staff will also have completed various courses such as Sports Leaders Awards, Swim Teaching, NPLQ and various NGB sports awards.
Q. What is the cost?
A. Prices start from £24 - £28. We offer a 10% sibling and block booking discount.
Q. What are your opening times?
A. For the early to risers, we are open from 7.30am and the last collection is at 17.30pm. If you are running late for collection, please let us know as soon as possible by phone or email. A late collection charge may be incurred.